Terms of service
Terms of Service
Effective Immediately: July 2024
Welcome to Hair Loss Solutions! By accessing or using our website (the "Site"), services, or purchasing products from us, you agree to these Terms of Service ("Terms"). Please read them carefully before using our Site. If you do not agree to these Terms, you may not use our services.
1. Overview
These Terms govern your use of the Site and your purchases. By accessing our Site, you confirm that you are at least the age of majority in your state or province of residence or have obtained consent from your legal guardian.
2. Online Store Terms
By placing an order with us, you agree to provide accurate and up-to-date information, including your contact and payment details. Any fraudulent activity or false information may result in the termination of your account and legal action.
3. Product Availability and Pricing
All products listed on our Site are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
Prices for our products are subject to change at any time. We reserve the right to refuse or cancel any orders for products listed with incorrect pricing or other errors.
4. Order Processing and Shipping
- Orders are processed within 7-14 business days unless otherwise stated.
- Delivery times may vary based on shipping carriers and your location.
- We are not responsible for delays caused by shipping carriers, weather conditions, or Customs for international orders.
For more details, please refer to our Shipping Policy.
5. Returns, Refunds, and Exchanges
We do not offer refunds on any individual product once it has been shipped. If you receive the wrong or missing items, please contact us at hairlosssolutionschrissy@gmail.com within 7 days of delivery with your order number and photos of the issue.
Returns, exchanges, and other details are subject to our Returns & Refunds Policy.
6. Payment Terms
We accept payment via credit cards, PayPal, and other secure methods provided on our Site. By submitting your payment information, you authorize us to charge the specified amount for your order.
We are not responsible for transaction errors caused by third-party payment processors.
7. Prohibited Uses
You agree not to use the Site for unlawful purposes, including but not limited to:
- Violating local, state, or federal laws.
- Interfering with or compromising the Site's security or functionality.
- Reselling our products without written authorization.
8. Intellectual Property
All content on the Site, including text, images, logos, and graphics, is the property of Hair Loss Solutions or its licensors. You may not copy, reproduce, or use this content without explicit permission.
9. Disclaimer of Warranties
Our products and services are provided "as is" and "as available" without any guarantees or warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
We are not liable for any damages resulting from your use of the Site or products, including direct, indirect, incidental, or consequential damages.
10. Limitation of Liability
Hair Loss Solutions is not responsible for:
- Any delays, shipping errors, or lost packages once orders have been handed over to the carrier.
- Errors in your order caused by incorrect information provided during checkout.
- Issues resulting from unauthorized use of your account.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting on this page, with the "Effective Date" updated accordingly. Your continued use of the Site after any changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms and your use of our Site and services are governed by the laws of the United States and the state of [Insert State], without regard to its conflict of law principles.
13. Contact Information
If you have any questions about these Terms, please contact us:
- Email: hairlosssolutionschrissy@gmail.com
- Phone: (651) 795-9785
By using our Site, you agree to comply with these Terms of Service. Thank you for shopping with Hair Loss Solutions!